Information

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Purchasing an item



If you find an item that you would like to purchase, this is how to place an order:


  • Make a note of the stock number shown in the item description page
  • Click 'Contact me' and raise an enquiry, providing the item number and your details
  • Please take time to fully understand the delivery and product what to expect page
  • I will respond by email or phone to understand your needs to progress the order


Payment options:


  • Most credit and debit cards through the Sumup portal
  • Cash (collection only)
  • Cheque (subject to clearance of funds)
  • Bank transfer

 

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Delivery


Prices quoted exclude delivery.  Delivery options:


  • Courier delivery with signature required.  charges available on request
  • Collection from Hampshire UK is an option


The piece will be carefully packaged to ensure maximum protection during transfer


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What to expect from you purchase


  • The item -  The photographs included in my description are of the actual item you will receive. I do not mass manufacture and each piece is unique
  • Branding - To demonstrate the piece is bespoke and genuine, the item will include my stainless steel brand tag and a unique identification number.
  • Instructions - Each  item will include written instructions regarding  use and aftercare.
  • Features - My designs may use wood that feature knots, blemishes, splits, burrs or even decay , disease and infection,  these all add to the natural beauty . All wood is assessed and treated as necessary.
  • Movement - Wood is a natural product and may respond and react to its surroundings. minor movement can sometimes occur
  • To help negate any movement I use carefully selected kiln dried wood, this should keep movement to negligible levels in a home environment, however, for thicker wood as used in woodturning, air dried or green wood is my only option, this may result in more pronounced distortions
  • Colour - Wood can change and evolve with time. Example, mulberry will darken with age.   

 

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Viewing an item



The item description provides multiple photos.   If you wish to receive further information or pictures, please contact me.


Viewing the item in person is available strictly by appointment.  Location New Forest, Hampshire, United Kingdom.



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Sustainability



My creations are as a result of Mother Nature's kindness.  In return I show my gratitude by working where possible in an environmentally friendly and sustainable manner.   


Most of the wood that I source is from  tree maintenance, or trees felled for health reasons. Also I will often utilise reclaimed materials for many projects. Even the resin I use is a bio resin which uses renewable, biobased materials instead of petrochemicals (west systems entropy resin).


Waste is minimised, using offcuts to create smaller art pieces, and the sawdust generated is used as energy to heat the workshop.


Working with Nature and the Environment and Not Against

 

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Guarantee



The item is guaranteed for 12 months from date of purchase.  The guarantee covers fault workmanship only.


Wood is subject to slight movement and colour change - please read and understand the“what to expect” ' information sheet and  aftercare guidelines


 In the unlikely event of extensive movement or cracking,  please contact me providing  photographs.   I will assess the issues, try and understand the root cause  and provide options to resolve the problem.


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Aftercare


Aftercare instructions will be provided with each art piece:


  • Use a soft polishing or microfibre cloth
  • Before using furniture polish, test a small area first
  • Do not immerse in water
  • Use a slightly damp cloth to remove stubborn stains
  • Avoid staining and marking by using a coaster or protective mat


Environment:

 

Wood will respond and react to the environment. To mitigate distortion and minimise movement:

  • Avoid humid conditions
  • Avoid placing near a heat source or areas of  high temperature·
  • Although the oils and varnishes I use provide some UV protection. Care should be taken to protect the item from prolonged direct sunlight
  • unless stated in the description, my work is not suitable for outdoor use



 

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Contact information



If you would like further information, please contact me using the folllowing methods:


  • Preferred option is click on the  'Contact Me' button
  • Email:  Kevin@varndell.net
  • Conventional  post:  Mr Kevin Varndell.   Thistle cottage, Main Road. Brockenhurst, Hampshire SO42 7WU. ( correspondence only- this is not a showroom or shopfront facility)


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